8trium Privacy Policy — How We Protect Your Personal Information

8trium takes the privacy of every user in Malaysia seriously. This document clearly explains what information we collect, how it is used and stored, and your rights as a user over your personal data.

Last updated: 2026

What Information Do We Collect from You?

When you register or use the 8trium platform, we collect several categories of information to ensure a secure and smoothly functioning service:

Account Information: Full name, Malaysian mobile number, email address, date of birth, and encrypted password. This information is required for identity verification and account management.
Financial & Payment Information: Details relating to your chosen payment methods — such as DuitNow, GrabPay, or FPX — including the bank name and registered account number used to process deposits and withdrawals in MYR (RM).
Device & Browser Information: IP address, device type, operating system, browser type, screen resolution, and other technical data collected automatically when you access the platform.
Usage Data: Records of in-platform activity, including pages visited, session duration, game preferences, betting history, and interactions with buttons or links within the platform.
Cookies & Tracking: Data collected via browser cookies and similar tracking technologies to enhance the user experience and enable certain features to function correctly.

We only collect information necessary for legitimate operational purposes and do not collect sensitive information unrelated to our services.

How Is Your Information Used?

Information collected by 8trium is used solely for the following purposes:

Processing user registration, login, and identity verification securely.
Managing financial transactions, including MYR deposits and withdrawals to registered bank accounts.
Providing customer support and addressing user enquiries or complaints.
Sending important notifications related to your account, transactions, or policy updates.
Maintaining platform security and detecting suspicious or unauthorised activity.
Enhancing the user experience through analysis of non-personally identifiable usage data.
Complying with applicable laws and regulations in Malaysia.

8trium will not use your information for third-party marketing without your consent, and will never sell your personal data to any external party.

Cookies, Data Storage & Information Security

Cookies & Tracking: The 8trium platform uses both session and persistent cookies to maintain your login status, save preference settings, and improve platform performance. You can control or disable cookies through your browser settings, though this may affect certain platform functionality.

Data Storage: All personal information is stored on servers protected by industry-standard security measures. Financial data is encrypted using SSL technology during transmission. Account information is retained for the duration your account remains active and for any additional period required under Malaysian law.

Data Security: 8trium implements a range of technical and organisational security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These include two-factor authentication for login, continuous account activity monitoring, and periodic security audits carried out by our technical team.

While we strive to implement the best available protections, no security system is entirely foolproof. Users are encouraged to use strong passwords and never share their login credentials with anyone.

When Is Your Information Shared with Third Parties?

8trium does not sell or rent users' personal information to third parties. However, under certain circumstances, information may be shared with the following parties:

Payment Service Providers: Transaction information required for processing is shared with payment processors such as local Malaysian banks and e-wallet providers, to facilitate secure MYR deposits and withdrawals.
Statutory Authorities: Information may be disclosed to Malaysian authorities where required by law, court order, or a legitimate official investigation.
Technical Service Providers: Third parties that assist in platform operations, such as cloud and cybersecurity service providers, may have limited access to certain data under strict confidentiality agreements.

In all of the above cases, disclosure of information is limited strictly to what is necessary, and recipients are required to uphold equivalent data protection standards.

Your Rights Over Personal Data

As an 8trium user, you have the following rights regarding your personal information:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete information in your records.
Right to Erasure: You may request the deletion of your account and personal data, subject to any legal obligations requiring us to retain certain records.
Right to Restrict Processing: Under certain circumstances, you may request that we limit the way we process your information.

To exercise any of the above rights, or if you have questions about how your data is managed, please contact the 8trium support team by email at [email protected]. Requests will be processed within a reasonable timeframe in accordance with applicable legal requirements. You may also refer to FAQ us for further guidance, or browse Terms & Conditions to understand the full terms governing your use of this platform.

8trium reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via in-platform notifications or their registered email. Continued use of the platform after such changes take effect will be considered your acceptance of the updated policy.